Frequently asked questions

No. SmallClaims is built to handle a high volume of cases. In fact, the more cases you have the better, since our platform runs on many different data sources and algorithms.

As a clear rule, we can help with all types of cases as long as the case can be conducted under the small claims procedure, where the claim generally must not exceed DKK 100,000. Costs and interest are not included when determining the threshold.

As an overwhelming main rule, the case is heard by the district court where the defendant is domiciled.

When the case is filed with the relevant court, the counterparty generally has 7 days to acknowledge receipt of the writ of summons. The counterparty then has 14 days to submit their comments on the writ in a statement of defence. If the counterparty does not comment on the writ or otherwise object within the 14 days, the court will normally decide the case in the claimant's favour in a default judgment.

If the counterparty submits a statement of defence and pleadings, a court hearing is normally scheduled where the parties and the judge plan the further course of the case. In some cases the parties reach a settlement following this meeting or shortly after, but in most cases the case will likely require further written exchanges or be taken up for judgment, either on a written basis or with a physical appearance at a so-called main hearing, where the parties present the case before a judge.

SmallClaims handles the full process, so you don't need to know anything about the legislation or court procedures. At SmallClaims, we are experts in law and small claims proceedings.

The duration of a court case depends on its complexity and on whether the parties request deadline extensions. Most small claims cases are normally decided within 4 months, and the vast majority within 2 months.

You cannot enter into discussions about the case with the defendant while the court process is underway. The reason is that doing so would make it practically impossible for SmallClaims to handle the case in the best possible way, and it would reduce the likelihood of winning the case.

The Danish Administration of Justice Act allows cases to be heard jointly, so in the vast majority of situations SmallClaims can find a good solution for the specific case(s).

If the business is a sole proprietorship, the claim can be pursued against the responsible owner personally. SmallClaims has extensive experience and success even with these cases. If it is a private or public limited company that has gone bankrupt, we recommend dropping the case.